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Available in Field app version 3.33.0 onwards |
Before starting
Before starting, make Make sure you have the feature enabled for your organisation.
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Employees typically have access to either Office app Kiosk and Field app Kiosk, however you can set both. Once added, you’re ready to start using the kiosk!
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Employees can use their Staff ID to clock in, clock out and record breaks manually or automatically for tasks, clients, locations and blocks. The staff ID can be typed or scanned via a QR code.
The Kiosk is open to any active employee in the users Division or Subdivision. It is unaffected by the user/Supervisor’s Crew.
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Login to the Kiosk
Kiosk is only available on tablet devices.
Download Tātou Field app from Google Play or App Apple Store.
Login on your tablet and choose Kiosk from the options shown. If this option is not presented, check the permission access in the Office app.
Start Kiosk
After logging in you will see ‘Kiosk scan records’ which will be empty. You can ‘Start Kiosk’ from this screen or open up the menu using the 3 dots in the top right corner.
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Start Kiosk Settings
Start Kiosk is where you select choose the options for users/crew members to login.
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employees to track time against. Multiple tasks can be selected but the employee can only choose one at a time.
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Add task or task/s
Add a client (optional)
Add a location (optional)
Add a block (optional)
Auto unpaid breaks
On = Automatically records a paid break for the time and duration entered
Off = Requires the employee to return to the Kiosk to ‘Start break’ and ‘Finish break’ themselves
Start kiosk!
Kiosk mode
The tablet is now set up we recommend pining the app
Employees
Kiosk scan records
To unlock the kiosk you will need to enter your password.
Review by employee or filter by action
Edit the timesheet start and finish time - these may be automatically rounded e.g. to the nearest 15 minutes.
Auto synced to the Office
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The Kiosk is open to any active employee in the users division (if in use). It is unaffected by the user’s/supervisor’s crew members listed in ‘Crew’. |
Kiosk Self Service Mode
The Kiosk is now locked, to open settings you will need to tap ⚙️ UNLOCK and enter your password.
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Employees can use their Staff ID to clock in, clock out and record breaks manually or automatically for tasks, clients, locations and blocks. The staff ID can be typed or scanned via a QR code.
What would you like to do today? Tap the action; clock in or clock out and start break or end break
Scan or type Staff ID to login
Success - Get ready for a photo!
ID not found - Please contact administrator
Choose task (optional)
Save - All done!
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For the best experience we recommend;
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Kiosk Scans
To unlock the kiosk, tap ⚙️ UNLOCK and enter your password.
Every action recorded is listed here in Kiosk Scans, they can be searched and filtered by action; clock in, clock out, start break and end break.
Kiosk Scans are automatically synced to the Office app, if offline, records are stored locally on the device until connected again.
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Kiosk scans are uneditable records however the related timesheet time can be edited.
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Log out of Kiosk
Open the menu (3 dots) tap > Profile tap > Logout. /wiki/spaces/KB/pages/12189805.
Troubleshooting
My device keeps locking, how do I keep it ‘awake’
Temporarily restrict the tablet to Tātou Kiosk. To do this, choose from the following; Pin the app for Android or Guided Access for iOS
The Kiosk app keeps reloading data, how do I stop this?
Ensure the tablet is connected to a power source wherever possible to prevent low battery issues and low battery protocols from iOS/Android which may close the app when not in use.
Alternatively, switch the device to airplane mode. Kiosk scans will be stored locally until you reconnect to the internet and reloading data will be unavailable.
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